Return and Refund Request Form

Order number, reason and a photo of the problem.

  • Free to use and customise
  • No code — everything is drag and drop
  • Embed anywhere — one snippet, any website

What this template uses

  • Stores leads and can notify you by email
  • Connects to CRMs and supports webhooks
return-and-refund-request-form

This is the real template — step through it, but submissions are switched off here.

About this template

The photo upload is what settles a damaged-in-transit claim without three emails. Four reasons, chosen because each one leads to a different answer.

What it collects

  • The original order number.
  • The email the order was placed with.
  • Photos, up to four, 10MB each.

Make it yours

Change any field, formula or colour. Then embed it on your website.

Start free with this template